General

All prices quoted on this website are in Australian dollars (AUD) and include 10% Goods & Services Tax (GST). This tax only applies to Australia and will be deducted during the checkout process for orders to be sent outside Australia. All prices and product specifications are subject to change without notice.

Prices are valid only for online purchases.

Purchases may be paid for by credit card (Master Card or Visa), a Ravir Gift Card or bank transfer. Credit card charges may apply.

All orders must be paid for and cheques cleared before goods are dispatched. Title to goods does not pass to the purchaser until the goods have been paid for in full.


Flat Rate Postage

Goods are posted within Australia at a flat rate of $9.90 using Parcel Post Plus, which can be tracked at auspost.com.au/track. Delivery normally takes 3 to 5 days after the order has been received.

Overseas orders are sent at a flat rate of $30.00, using Registered International Post to most countries. Delivery normally takes 5 to 10 days after the order has been received.

It is the purchaser's responsibility to ensure that the supplied shipping address is correct. Any additional expenses incurred due to an incorrectly entered address must be paid for by the purchaser. Ravir does not accept responsibility for goods lost or damaged during postage.


Refunds & Returns

We carefully inspect all items before they are dispatched to ensure that they are free of faults. If you believe that an item you have received is faulty, please contact us to arrange for its return. If an item is found to be faulty in manufacture, it will be repaired, replaced or refunded at our discretion.

If you wish to return an item because you find it unsuitable, or you have changed your mind, we will be happy to exchange it for another item, provided that the unsuitable item is returned to us in its original condition including all packaging. For exchanges of this type, all postage costs must be paid by the purchaser.

Items returned for any reason must be accompanied by the original sales invoice or receipt.


Ravir Boutique respects the privacy of its customers and complies with the National Privacy Principles as set out in the Privacy Act 1988.

We use the information you give us only to provide goods and services to you, and we do not share this information with anyone who is not directly involved in the provision of these goods and services. We also use the information you give us to provide you with newsletters and other promotions. You may at any time choose not to receive these promotions. We will not give customer information to any other person or use it for any other purpose without your express permission, unless we are required to do so by law.

We take all reasonable steps to ensure that the information we hold about customers is secure and up to date. Access to the information we hold about you is available to you on request.

Privacy


Security

Our Online Store operates through a secure server using 128-256 bit encryption. This ensures that all customer information and payment details are protected by the highest level of security available. Other security measures have been taken to ensure that the information on our website is protected from unauthorised access.


Agreement

 

Any order placed by a customer on this website is an offer by that customer to purchase a product or service for the price specified at the time the order is placed, including postage and any other charges. By placing an order, the customer is agreeing to pay for and accept delivery of the goods ordered. Prices are subject to variation at any time and may change while the customer is selecting goods. The customer agrees to pay the price that is current at the time payment is made. This agreement is governed by the relevant laws of the state of New South Wales.


Errors & Omissions

While we take all reasonable measures to ensure that the goods displayed in our Online Store are currently in stock and that the prices, images and other information displayed are correct, Ravir Boutique disclaims all responsibility for any errors or omissions. We reserve the right to refuse a customer's order for any reason, including the unavailability of a product, an error in the advertised price or other information, or an error in the customer's order.


Liability

 

Ravir Boutique is not liable for any loss or damage arising from the purchase or use of goods or services supplied, or for failure to supply goods or services due to circumstances beyond our control. Our total liability to the customer is limited to repair or replacement or refund for defective goods that are covered by warranty.


Warranty

 

Ravir Boutique transfers to the customer any warranty or guarantee supplied by the manufacturer of the products. If goods are found to be defective, under proper use, within the warranty period due to faulty materials, workmanship or design, we will repair, replace or refund the goods at our discretion. Any warranty or guarantee becomes void if the product has been repaired or altered by an unauthorised person; or if the product has been subjected to conditions that are not within the manufacturer's stated use and care instructions; or if the product is subsequently re-sold


Ownership

 

This website and all goods offered for sale on it are the property of Ravir ABN 58 808 118 213.

This website, design and contents are Copyright © 2012-2017 Ravir Boutique.